End Users vs. External Users Pricing And Workflow

💬 External Apps
1

On the Retool pricing page, the Business plan says "access to external user pricing*" which seems to be separate from end-user pricing @$15/mo (annually). I haven't found any information about this, and, since I'm using Retool already, I'd love some info on how external user pricing works instead of booking a demo.

This is for a startup with no external users to start, and those external users will be expected to pay the business a subscription fee (via Stripe, through Memberstack, or similar.)

So, should I be considering the embed function? It seems as though that won't work unless I gate that embedded content through Memberstack, but then I think we might have authentication struggles.

Ideally, I would like to natively have external users through Retool. Can anyone advise on external user (not end user) pricing and workflow?

Thanks!

Why does it feel like retool has just pulled one over on me?
2

I found some info on the forum here:
" Pricing

External users are priced at the same rate as end users on the Team and Business [plans](Retool pricing). However, usage for external use cases varies and the default pricing might not work for everyone. If you're pre-product or have hundreds of thousands of users, talk to our team to learn more."

2 Likes
4

Update for anyone stumbling on this thread: We have external user pricing on the Business plan that has its own separate pricing based on the number of external users you have.

Check out our Pricing page for the pricing!

-Jen