Delete Org and Account

I cannot join my company's organization. I cannot archive the account, because I'm the admin of my own organization. How can I delete the organization and the account?

Hey @kim_beomjin!

To archive your organization:

  1. Go to Settings > Advanced
  2. Scroll to the bottom of the page
  3. Click Archive organization
  4. Click Archive organization on the confirmation modal

This will archive all users in the organization, disabling and revoking access for them immediately. If you're on a paid plan with a monthly subscription, it will also cancel that subscription. If you have auto-join email domains configured users from those domains should no longer be able to join the org as well.

Note that this isn't reversible without contacting support!

Thanks for this suggestion, but how to ensure that all data is deleted from retool servers?
'Archive' sounds like you will hold on to it forever.

Do the three A records for retool in DNS need to be deleted?

Hey @Dmitry6 @Dion_Edge! If you want to have your account deleted, you can do so by contacting support via email.

If you created A records for a custom domain etc, then it would be recommended that you delete those records. But as those would be settings on the DNS service that you use, you would need to do that yourself.