Cannot move any elements on the canvas on a page

šŸ’¬ App Building
1

I run into an issue reasonably frequently where Iā€™m unable to move any components on the canvas. Clicking and dragging elements does nothing, they appear frozen in place. I can move new elements into the canvas and place them in roughly the right place, but any existing elements on the screen are now fixed.

I end up having to scrap the work and start over.

I can cut and paste them to try to re-order, but not only is this tedious, it's also unpredictable. When I try to paste below a specific element, it often ends up somewhere unexpected instead.

I've done all of these to see if this fixes the issue, but nothing seems to change this.

  • Refreshed the page
  • Logged out and logged back in
  • Cleared browser cache
  • Reset app and component state
  • Switched browsers (Chrome to Safari)

Retool Cloud
Behavior is consistent across multiple apps and pages.

Note: As a new user, I can't add a screen recording to show the issue.

3

I'm having the same issue on my current project. It's only happening within some components, stacks especially. I cannot easily reorder components within a stack.

CleanShot 2025-06-13 at 15.28.07

4

I also tried cutting / pasting from the left pane (by chosing the 'paste below' option).

But it pastes the component where it used to be before the cut operation (see GIF)

It would be really nice to be able to just move up/down left/right components within a stack in one click from the left pane.

CleanShot 2025-06-13 at 15.47.36

5

I concur, with this all of this.

  • I have the same issue that cutting and pasting below the intended element only puts them back in the original position I cut from.

  • It would be so much nicer to reorder the stack within the left pane.

6

Hi there,

Do you either of you have an app export you can share with our team?

We are tracking feedback of this happening specifically within stack containers, but would love to know if you're also seeing this issue outside of stacks