Summary
Looking for recommendations and firsthand experiences with pre-built chat SDK providers (GetStream, Sendbird, MirrorFly, CometChat) to add real-time chat to a Retool app without building it from scratch.
AI Response
Retool doesn't officially endorse a specific third-party chat SDK, and there's no docs guidance comparing these providers. In practice, builders integrate a provider's SDK via a custom component or an embedded widget, so a provider with a clean JavaScript/web SDK and good docs tends to integrate most smoothly. The community has had the most active discussion around MirrorFly for messaging in Retool, and there's a broader thread where builders share the chat/communication tools they've used for portal-style apps. Reviewing those firsthand accounts is the best way to gauge fit before committing to any one provider.
Sources
Looking to Integrate Messaging SDK into CRM – Any Feedback on MirrorFly?
An active, multi-reply discussion specifically about integrating a messaging SDK (including MirrorFly) into a Retool-built CRM, with peer feedback on the experience.
A solved thread where builders share which chat and communication tools they've used for Retool portal builds, useful for comparing provider options.
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