I didn't make any updates to my mobile app, but queries are not running and taking so long to run. Got the error from multiple users now, that their form submissions on the mobile app are not submitting, when investigating the issue I see that the queries are running for so long.
When I try to submit the forms on the web, it works but takes so long. but on mobile it doesn't upload at all.
Same thing by us. Retool is having issues today. Strange they report nothing in their Status. System is definitely down in some fashion. Have no issues with the same queries anywhere else. Just on Retool. Everything has just slowed to a crawl on Retool. I will never understand what the point of these Status things are in the tech world. Nobody ever monitors them and issues only are reported after enough customers actually report problems.
Hey everyone,
Thanks for reaching out about this! We are noticing latency issues following a recent Cloud deployment and are currently in the process of rolling it back. I will reach back out here when this is done and we can check in on if the slowness you are reporting is resolved.
And the rollback has completed! Please open a new window, navigate to your Retool domain, and let me know if you are still experiencing any overall slowness.
Yes, works now. Thanks for solving this quickly.
Thank you for solving! However, this should be in the Retool Status report that you have, otherwise, you can't really trust the status report.