Hello, in My Agent Tools (custom function) the Function Block has just dissapeared after i tried to import the Tool into another agent. I cannot do anything with the function?!?!
Please Help, seems to be a BUG!
Thanks
Oh no - can you confirm that this persists after a page refresh? If so, please feel free to email kent@retool.com and we'll get it sorted out. Thanks.
yes it does persist.
thanks
@kent Hi Kent, emailing you now as well, we're having the same issue and all our functions are gone. Thank you.
Hey folks - having trouble reproducing this. Is anyone able to reproduce consistently, and if so, would you mind sharing a loom? Thanks very much.
Hi @kent there's nothing much to show unfortunately.
We just click on the tool that was working fine earlier and once we click on it, the functions are all gone. Attaching a screenshot below from a random tool, but all our tools are like this and the agent no longer works.
Edit 1: On our side the tool was not even imported, it was created from scratch
Hope this helps
Jerome
@Jeje does this happen with all your agents, or just this one? If you create a new agent and import this tool, does this happen again?
Yes all our agents are now bugged and have been turned off as they're unable to process our requests @kent
We did a test with another agent, the functions were displayed for a few hours and are now gone as well.
Dear Kent, for me its just one Agent, another one i have works, and the import also worked.
IF i create a new agent and try to import this tool or any other tool from this agent it fails. All Tools are not accessible from this "broken" agent.
I dont really know how to recreate it, but i happend during the import process of the tools, and it affected, the new agent (where i have been trying to import the tool as well as the original agent where i had the tool)
cheers
Thanks for sharing those updates, @Jeje and @Martin_M! The team is looking into this, so any additional details you can share could end up being super helpful.
Hi @Darren thank you for looking into this.
Unfortunately I can't think of anything else, most functions were using salesforce queries inside and returning a 200 response at the end, that's the only pattern I can think of across most functions.
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@Jeje we have unfortunately been unable to reproduce this issue.
@Martin_M, perhaps since you have both a working and a broken agent, you might be able to share and specific differences between the two that could help us track this down?
Would you be able to recover the content of our functions by any chance @kent ?
We can't backup or export agents yet, so at the moment we have 6-7 days of dev work in there. At least we could just copy everything inside a new agent with a backup.
@Jeje we're working on import/export of agents, which will be a backstop if we haven't gotten to the bottom of this sooner. Appreciate your patience, we are looking into this, and have access some reproductions of the issue. I'll update here as soon as we've made progress or have a workaround.
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Brilliant, thank you @kent