In this report: Retool State of AI Report 2023
For the graph under the section "Top vector databases", the y-axis is labelled "NPS". What does this mean?
Also is the CSV survey results public? If not, why not? Why do companies make reports without the anonymized survey data? Nonsensical.
Posting for reach - would also be interested in a CSV file of the survey results
NPS - Net Promoter Score - Net Promoter Score (NPS): The Ultimate Guide - Qualtrics
@mike_smith @RG_ER The term "NPS" on the x-axis of the graph refers to "Net Promoter Score," which is a measure of customer satisfaction. It is represented on a scale from 0 to 10, with 0 being the lowest and 10 being the highest. The NPS is calculated based on responses to a single question: "How likely is it that you would recommend [vector database] to a friend or colleague?" The respondents are then categorized into Promoters (score 9-10), Passives (score 7-8), and Detractors (score 0-6), and the NPS is calculated by subtracting the percentage of Detractors from the percentage of Promoters. We collected NPS scores from respondents who reported that they used those vector database vendors.
Unfortunately, we are unable to share the CSV file of the survey results. If you have any specific questions or need further information, feel free to ask.