We already have a Retool Business Cloud organisation and have developed a bounded synthetic/non-production P0 prototype. We need a short Enterprise/self-hosted evaluation licence solely to validate a Docker-based, non-production proof of concept before making a procurement decision. No production data is involved. We have already requested a demo but have not yet received a response. Could a Retool team member enable or arrange a time-boxed Enterprise/self-hosted evaluation licence?
My goal:Enterprise evaluation with a defined POC.
Issue:
Retool version & hosting setup (Docker, K8s, cloud provider, etc.):
A Retool Business Cloud org has built a non-production prototype and wants a short, time-boxed Enterprise/self-hosted evaluation license to validate a Docker-based, non-production proof of concept before making a procurement decision; a demo was requested but no response has come yet.
AI Response
A free, non-production self-hosted instance can be self-provisioned right away without waiting on anyone: generate a free license key from the self-hosted Portal at my.retool.com and set it as the LICENSE_KEY in docker.env when deploying with Docker, which is Retool's officially documented path for testing and development. Note that a Docker deployment is explicitly for non-production use, which fits a bounded synthetic/P0 POC. However, enabling Enterprise-tier capabilities and any time-boxed Enterprise/sandbox trial is arranged through Retool's demo/trial request form rather than enabled directly via the forum, so completing that form (and referencing the existing pending request) is the established route for Enterprise-specific evaluation. Community history confirms that Enterprise/sandbox trial enablement consistently routes back to the demo request form.
Sources
Deploy self-hosted Retool with Docker | Retool Docs
Documents how to deploy a free, non-production self-hosted instance with Docker, including obtaining and setting the required LICENSE_KEY from the self-hosted Portal (my.retool.com) — directly enabling a Docker-based POC. Enterprise Trial
A solved topic with the same request (enabling an Enterprise/sandbox trial to test a feature) where the accepted answer directs the requester to Retool's demo/trial request form as the correct path.
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