On Prem trial using containers

💬 Self Hosted Retool
1
  1. My goal:
  2. Issue: getting nginx error
  3. Retool version & hosting setup (Docker, K8s, cloud provider, etc.): using docker on ubuntu
  4. Error message(s) or screenshots:
  5. What I’ve tried so far:

loaded everything , put my key in, browser never lets me go to 0.0.0.0, always goes back to 127.0.0.1

tried with its real ip address also did not work. getting nginx error or unable to connect error

Any ideas ???

3

Hi @sbloom67,

Let me help you troubleshoot this.

  • Are you using the official Retool Docker deployment (docker-compose)?
  • Can you share yourdocker-compose.yml file (with sensitive data redacted)?
  • What command did you use to start the containers?
  • Are all containers running? (docker ps output)

On the network configuration side of things.

  • What's in your environment configuration file (.env or similar)?
  • Specifically, what is in your BASE_DOMAIN or COOKIE_INSECURE setting?
  • Are you exposing port 3000 (or their configured port) properly?
  • Can you access the server from localhost on the host machine? (curl localhost:3000)
4

Hi @sbloom67,

Checking in on this, are you able to provide me with more details on your container and deployment set up?