Not able to submit the Retool form which is connected with Retool DB

[Sonia_Hu]

• My goal:
  To restore my Retool form’s ability to submit new records into my database—so that when I hit “Submit,” the form data is inserted just as it did before I made recent edits.
• Issue:
  After importing and editing the form and adjusting the associated workflow, the form no longer submits. Existing data in the DB can still be read and manipulated by the workflow, but any new form submission fails immediately with a generic error:

“Oops! Something went wrong. Please try again or contact admin.”

• Steps I’ve taken to troubleshoot:
• Verified the DB connection is still active by running the workflow manually against existing records.
• Reviewed the edited form in the Retool editor
• Pretty sure validation is working and info in the form is correct

[Tess]

Hi @Sonia_Hu,

Thanks for reaching out! Can you check the browser tools network tab for the query that triggers when clicking submit on the form. The network tab may have more insight into why the error is showing up:

[Tess]

Hi @Sonia_Hu,

Just checking in here - were you able to track down a more specific error message?