I want to deploy Retool on AWS EKS, but when i'm trying to run the install command. It is throwing me the error saying image can't be pulled

💬 Self Hosted Retool
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  1. My goal: I want to deploy Retool on AWS EKS, but when i'm trying to run the install command. It is throwing me the error saying image can't be pulled .
  2. Issue: Images are not getting pulled
  3. Retool version & hosting setup (Docker, K8s, cloud provider, etc.): Retool version - 3.196.20 & hosted on AWS EKS
  4. Error message(s) or screenshots: root@ip-10-229-58-165:~/retooleks/learn-terraform-provision-eks-cluster# docker pull tryretool/code-executor:3.196.20 Error response from daemon: pull access denied for tryretool/code-executor, repository does not exist or may require 'docker login': denied: requested access to the resource is denied root@ip-10-229-58-165:~/retooleks/learn-terraform-provision-eks-cluster#

Error 2: Events: Type Reason Age From Message ---- ------ ---- ---- ------- Normal Scheduled 20s default-scheduler Successfully assigned retoolns/my-retool-code-executor-7cc9c4544f-72xr4 to ip-10-229-59-134.ap-south-1.compute.internal Normal BackOff 19s kubelet Back-off pulling image "tryretool/code-executor-service:3.196.20" Warning Failed 19s kubelet Error: ImagePullBackOff Normal Pulling 7s (x2 over 20s) kubelet Pulling image "tryretool/code-executor-service:3.196.20" Warning Failed 6s (x2 over 19s) kubelet Failed to pull image "tryretool/code-executor-service:3.196.20": rpc error: code = NotFound desc = failed to pull and unpack image "docker.io/tryretool/code-executor-service:3.196.20": failed to resolve reference "docker.io/tryretool/code-executor-service:3.196.20": docker.io/tryretool/code-executor-service:3.196.20: not found Warning Failed 6s (x2 over 19s) kubelet Error: ErrIma
5) What I’ve tried so far:

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I've never deployed self-hosted Retool before, but it does look like something is wrong with credentials. I'm not sure what instructions you're following or what command you're using, but have you tried taking a look at Amazon EKS Helm Installation | Retool Docs?

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Hi @kalyan, I think the part that is erroring out is you are trying to pull from tryretool/code-executor-service:3.196.20 when you should be pulling from tryretool/code-executor-service:3.196.21-stable. You can always check stable images here.

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