Help with Google Authentication

  • Goal:

  • Steps: I have created the dashboard entirely but when I sent it out, other users don't have access to the retool if they are viewers even if they have original access to the Google Sheet.

  • Details: I need help with fixing this so that people are able to access this retool if they have access to the google sheet.

Hey @Henny_Zemenfes, welcome to the Forum Community!

This issue is primarily related to user permissions. Check your Account Settings > Permissions and ensure your role is set to Editor instead of Viewer.

Additionally, go to Retool > Resources > Google Sheets and verify the connected Google account. If it's not linked, re-authenticate with your Google account.

  • This forum may help resolve this issue.
2 Likes

Hi @Henny_Zemenfes,

Did @WidleStudioLLP's suggestions?

Users will ned to either be a member of your Retool organization and have their permissions set. Or if this is an external app, you would need to set them up as external users.