Today our team started encountering a strange bug where RetoolDB queries for end users gave Authentication failure: Missing access token
Wondering if anyone else has encountered this and if there is a fix?
I believe this is a retool bug, if it can be checked by a team member
Our App ID b26644a0-9792-11ef-b46d-ef48fe8aa484
Table causing issues: supplier_information
I’m guessing this is something that was already working then some retool update happened and now it isn’t working? or is it more like ‘all previous queries were working but new ones we make give this error’? If it’s the first, I think if you were able to give them a date (or approximate) of when it last worked and when you first noticed the error, it should help them narrow down where to look and hopefully get back to you sooner =)
Hi @zas,
Investigating this right now. What query action are you running against Retool DB when you see this error message? We would love to narrow down what endpoint is being hit that is returning that error for your org.