Hello, I have a canadian phone number with canadian area code (403) but Phone Input shows selected country as US. Is there a way to fix that behaviour?
Hi @Daniel_Zhuchkov!
You can click the three dots next to Interaction then check the box for Lock selected country. This will then allow you to pick a specific country code for the phone input component.
Hope this helps!
Hello @mitchmess ,
I’ve encountered a similar issue before. The problem with locking the country code is that it prevents dynamic assignment when the data is fetched from the database. In my case, I have phone numbers stored from multiple countries, each with different country codes.
For example, the +1 country code is used for both the US and Canada, but you can distinguish between them based on their specific area codes. So simply locking the country code doesn't work well when you're dealing with such shared codes — as also pointed out by @Daniel_Zhuchkov.
To handle this properly, I needed a way to dynamically set the country based on the phone number’s full context.