BUG: components disappearing from page - no changes made

💬 Queries and Resources
1

We haven’t made any changes but all users reporting inability to see several components on pages.

Even after clicking edit on the page, the components seem to be hidden. This is despite no hidden set to false.

This started roughly 10 mins ago.

Seems to be affecting all apps.

IMG_7651
IMG_76511290×2222 62.7 KB

IMG_7652
IMG_76521290×2239 122 KB

2

Hey @Mohsan_Elahi, thanks for reporting this. I hear you, having it happen across all apps definitely does not sound good. I have a couple of questions to help narrow it down:

  1. Are you on Retool Cloud or a self hosted setup? If you are self hosted, could you share which version you are running?
  2. Do you notice any patterns, like it only happening on a certain browser or with specific components?

Let me know, thank you!

3

Hi, I think we recently turned off a FF to fix this—are you still seeing the issue on your end?

1 Like
4

Hey @Mohsan_Elahi, looks like Christian was able to help you out. Let us know if you still need any help!