I have an app that has been working flawlessly for more than a year. Recently I tried to open it and it showed a completely blank screen. Fortunately I had a backup so I restored that and it has been working for a few weeks. 2 days ago it did the same thing and I don't know why it keeps doing this, but I made some small changes that I haven't backed up yet so I would like my original app working again. What is causing this behavior and how do I fix it?
Hey @ADiecidue - thanks for reaching out. We've seen an uptick in apps having their save state overwritten and blanked out, but have hopefully addressed the underlying cause in a majority of those cases. When you say that you made a backup, do you mean downloading a JSON export of the app? You might be able to recover your most recent changes by loading up the app with the _historyOffset URL parameter.
Just so I can take a deeper dive into this, though, can you share the UUID of the affected app?
Thanks Darren, the issue has been resolved.
Glad to hear it! Did the issue resolve itself or is there something that you changed on your end?
You guys resolved it.
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