API different behavior in workflow between self-host and cloud

💬 Workflows
1

I have a simple workflow to test REST API call. But I notice different behavior when I run the same workflow on self-hosted vs cloud.

Self host version 3.300.7. The REST API call runs successfully.

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Cloud version 3.338.0. The REST API calls runs with response in "internal server error".

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While I will check with the API provider which triggers their internal error. I just if there is any difference in terms of the request and header. Seems the cloud version has much more keys in the header compared to self-hosted.

In fact the cloud workflows works as of yesterday, just wonder if there is any recent upgrade to retool cloud.

1 Like
3

Hi @yikl,

Thanks for reporting this! I am looking into it.

[Update] I haven't found similar customer reports yet, but we updated Cloud on February 9th at ~2:15 pm PT. Does that timeline line up with the behavior change you noticed?

Did you find out anything from the API provider? I am also seeing error logs for your workflow related to login identity :thinking:

If you can test the same query in an app, it might help us narrow down whether there is a workflows specific issue at play

5

Thanks @Tess. We resolve it already. Something wrong with the API service provider.