502 Bad Gateway on queries with externals ressources (BigQuery, Mysql...)

💬 Queries and Resources
1

Hi Retool,

1) My goal: fix the important issue that block our workflow. It is an emergency for us.

2) Issue: In a random way we get this error response

Error fetching data for send_invitation_to_subscribe response: <html> <head><title>502 Bad Gateway</title></head> <body> <center><h1>502 Bad Gateway</h1></center> <hr><center>nginx</center> </body> </html> error: Unexpected token '<', "<html> <h"... is not valid JSON"

3) Steps I've taken to troubleshoot: I did no action, the worflows worked fine for a long time but the error started today

4) Additional info: (Cloud or Self-hosted, Screenshots)
On workflow on Cloud.

My best!

2

It seems to be solved. Workflows are fine now :+1:

3

Hi @Floo, thanks for the update and happy to hear everything is working again! Like any company, certain outages can periodically affect our platform in one way or another. I don't see any alerts of our own services being affected, so I suppose it's possible those external resources had some sort of issue. Again, happy to hear everything is resolved!

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