Hi Retool team,
Our app used utils.downloadPage() function to print out PDF report. The function just stopped working today and I would like to ask for help.
I tried utils.downloadPage() with no parameters and also utils.downloadPage() with {componentsToInclude:} parameter. The javascript itself ran successfully but nothing got downloaded. I tried to run it in different browsers and computers but the result was the same. Could you help to investigate it as soon as possilbe? We heavily used Retool for report generation and this issue would impact us a lot.
Thanks for the help.
Hey Doris, thanks for raising this. This seems to be a cloud regression with yesterday's release. I've filed a sev 3 incident to fix this first thing when Engineering come online later today. I'll follow up in our support thread also.
Thanks for the quick response here, seems the utils.serializePage() (possibly others) are broken as well.
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Thanks for the heads up. Checking this now as well as the rest of the other utils I didn't check.
( I already checked downloadFile, exportData and confetti) as I know they are much more frequently used, and seemed to be working fine. But will test the rest and add my findings into the incident. Cheers!
Hey all, we've rolled back this change on cloud, and it should now be working again for both utils.serializePage() and utils.downloadPage(). Make sure to refresh your page and let us know if you're still seeing issues!