Unable to deploy Custom Component

💬 App Building
1

  • Goal: I'm trying to create a Custom Component

  • Steps: I followed the instructions in the docs, everything works fine until the "start dev mode step"

  • Details: I get an error when trying to run/deploy a custom component. I'm following the steps described in the docs (Build custom React components | Retool Docs), but when trying to run the custom component in dev, I get the following error:

Error creating new version of custom component library: An unknown error was returned by https://myorg.retool.com/api/v2: status code: 400, error: Bad Request.

Thanks for your help!

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2

Hey there, thanks for raising this!

I was able to reproduce, and I've filed a non-paging incident to address this, since this shouldn't have any impact on existing production apps, and will only impact creating/developing new custom components on cloud. Engineering will take a look first thing when they come online in a couple of hours and we will likely roll back cloud to fix this. So I expect we'll see a fix later today

Cheers,
Isaac

1 Like
3

Thanks Isaac. Will check later today to see if it works.

FYI: You marked this as solved, but right now I'm still seeing the same error.

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Just to bump this one again, we're seeing the same issue and it is affecting a production app that we have. We are in need of replacing an older component that is no longer supported by Retool, with the React version of the same, and as a result of the bug we can't build the replacement, meaning this service is down. If we could get an update on this that would be appreciated.

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I can confirm this is fixed for me now. Thank you Isaac!

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Yep, just to confirm, it wasn't solved when I marked as solved, I did that to bring awareness to folks reading up on the thread that we would be looking into it when engineering came online.

We did roll out a fix a couple of hours ago and it should now be fixed!

2 Likes