I am currently using Retool Workflows on the cloud and have configured sufficient timeout values for each block. However, when running an iteration that takes approximately 360 seconds, the workflow consistently stops without any errors.
Could I be overlooking something? Based on my understanding of the Retool documentation, cloud workflows should be able to run for up to 15 minutes. Any guidance would be greatly appreciated.
Hey Jarvis,
Besides updating block timeout Functions have a separate timeout setting (same for tools etc.)
Once that is updated you should be able to proceed further.
Because I used the multiple steps function, the total timeout is sufficient and should not be timeout during one loop iteration.
Hi @jarvis_wong,
It looks like your multistep function timeout totals up to 33 minutes (1980000ms), and multi-step functions are treated as sync (they time out at 15 minutes). Is it possible the function is running for 15 minutes?
If not, could you share the date, time, and workflow run id so that I can look up the logs on our side
