I responded to you over here, @philipkthomas45, as I believe that is the more relevant topic. 
I have to report that for some reason, when you open a window and exit using the back button, the entire window goes blank. The same thing happens when using the Tab Bar; you have to close the application and reopen it. We're using Android.
Good luck! We're still grappling with similar issues after reporting almost 9 days ago! 2 updates later and no resolution.
I would recommend asking them for an older version of the Android app, which seems to work fine for us.
I will follow up on this internally, @Jose_Rolando_Lafaurie and @Mohsan_Elahi! Thanks for letting me know.
1 Like
Hey all - the 3.366.0 release is slated to include a fix for the blank screen issue! I expect everything to be considerably more stable now that we've gotten through this planned re-architecture, but I appreciate everybody's patience!
1 Like
I tested the version and it works well on some phones, but the blank screen problem persists on our tablets, which are Galaxy Tab A9.
1 Like
Thanks for that update, @Jose_Rolando_Lafaurie. I'm hopeful that our most recent updates have addressed most of these lingering issues. Let me know if you're still seeing any blank screens or failed queries after updating!
1 Like
Regarding phones, we have not received any further reports of blank screens; however, the problem persists on tablets, even after updating to version 3.367.0.
Are you able to give any additional updates on what you're seeing, @Jose_Rolando_Lafaurie? Some of the issues with navigation getting stuck, in particular, should have been addressed with recent updates.
Since the last two updates, applications tend to display a blank screen during navigation; to resolve this, you have to close and reopen the app. With the latest update, I also noticed that queries are failing—they often need to be executed multiple times. This doesn't happen every time, but I have definitely observed it.
Any news regarding the solution to the problems we have been presenting?
I just gave a more thorough update over here!