Reinstalling the app didn't help. After going through the forum I discovered that manual install of Retool 1946 doesn't produce the error, only Google Play installed. Obviously, we would like to have the latest version of the mobile app in use to avoid any long term issues.
I checked internally, and for now, sticking with version 1946 is the safest option. Our engineers are actively working on a permanent fix for this issue so you can use the latest version of the mobile app. We'll update you here as soon as it's safe to upgrade!
@Paulo Hi. We are experiencing the same issue, and it's very critical for our business. We can't afford to have our customers install apps outside their app store. Do you have any other solution to go through this please?
Hi @Wassim, I'm sorry you are experiencing this. As far as I know, the only solution as of today is using the version listed above. However, I've reached out to our Mobile team letting them know this is not viable for you, and asking for an update on this issue.
I'll get back to you as soon as as possible.
I got an update from our Mobile team that using the newest version should resolve this issue. Please let us know if you are still experiencing difficulties after updating the Retool Mobile App.