Hi @livio-estaiada,
Thanks for reaching out!
I can rollback your database for you (similarly to this request). Please note that this will reset to a past state of the database; any new records or updates would be rolled back as well. Could you please provide a specific date & time (hours, minutes, seconds) that you want to rollback to? Please also let me know which environment. We can only rollback within a 7 day window.
As noted in our docs, the best practice is to implement a secondary backup process that stores and retains data for a longer period of time as an additional guardrail.