Hi there! Our organization has been happy users of retool mobile since launch. However, the last couple months we have been getting a lot of issues, crashing our app in deployment. The main issue we are facing is unresponsive buttons and the scanner component freezing, forcing us to restart…

Hey all @Ryan_Dale @Sujan_Tanniru , we shipped a fix for Android scanning issues in version 4.11.0, which is now at 100% rollout. Have you had a chance to update? If so, are you still seeing the freezing/crashing behavior? Update: the phased rollout for iOS version 4.8.0 has officially started!!

Major freezing/failing of my retool mobile app

💬 Mobile

ChiEn Split this topic June 25, 2026, 6:39pm 14

5 posts were split to a new topic: HTML Broke on Mobile update 4.11

Topic		Replies	Views
URGENT: Mobile App crashes with ScannerV2 💬 Mobile bug , scanner , mobile	7	126	June 5, 2026
New: Scanner V2 💬 Mobile	32	657	July 6, 2026
Mobile scanner shows white at first 💬 Mobile scanner	14	214	July 1, 2026
Mobile Scanner Component - Camera Shows Black Screen After First Scan 💬 App Building	15	462	July 25, 2025
Mobile scanner - single scan issue 💬 Mobile scanner	9	280	July 30, 2025

Major freezing/failing of my retool mobile app

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