All of the file uploaders in My app had been working properly, but since last Tuesday they have not been functioning as expected.
We investigated the issue and found that when uploading files through Retool, the request body is empty. However, when uploading the same file through Postman, everything works correctly.
Has your team made any updates or changes to the multipart file upload functionality recently?
We would really appreciate your help in looking into this issue.
Below is my Retool API configuration. It was working properly before, but it is no longer working now.
I’m experiencing the same thing, both in Workflows and Retool App. Nothing was changed in the endpoint we’re using and I’ve encountered this issue back in 12th May (Tuesday). We have this scheduled workflow every day and it worked again on the 14th of May then stopped working at all since the 15th.
At first I thought this is due to the fact that I’m reading the file blob from retool’s storage but then I’ve tried using the file component in Retool App and it’s still not reading anything. The endpoint response is that the field is empty. The endpoint works in Postman. For now, I’m manually uploading the files in Postman but this is unsustainable.
we rolled out a change to our restAPI resource last week around those time periods. i just rolled that change back for your orgs. can you let me know if that resolves the issue?
