How to disable retool MFA

Account & User Management
1

Current plan level (Free, Team, Business, or Enterprise: Retool pricing):
Monthly/Annual (if Team or Business):
Version of Retool (if self-hosted):

Question / Description: Can we disable the 2 MFA for Retool? We are planning to run automation using Katalon studio record and play. However, MFA is always prompting hindering us to complete the automation run. Every time we run the recording MFA is prompting and requires human input.

I hope we have work around on this to proceed with our project.

Thanks!

2

Yes, the admin of the instance can disable 2FA in the advanced section of settings. Once disabled, 2FA for each user can be reset if needed from the users page.