Issue: We have an application form that accepts a single document upload using the file input component. This for the most part works but about 2% of users on mobile have reported that they are either unable to browse for a file to upload or the document is not picked up and fails the form validatio…

Hi @Rutendo_Nyakutira , Thank you for sharing the code snippets. That all looks correctly set up for what I can tell. Retool does have some known limitations with older mobile hardware that would likely explain why this fails to work a small percentage of the time on older devices such as those you…

File input component failing on some mobile devices

💬 Mobile

JoeyKarczewski September 9, 2025, 7:03am 5

wondering if it has anything to do with this: Error uploading with file input on mobile device

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File input component failing on some mobile devices

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