Connect to Retool DB with pgAdmin 4

not able to connect pgAdmin to retool hosted DB, connection error when following topic guidance. Any help appreciated.

(How-to Connect to the Retool DB with pgAdmin 4)

Try getting rid of the "postgresql://xxxxxxxxx@" so that the host name/address is only "ep-proud......"
Change the database and username to "retool"

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heres my connection screen. these should be the default values.