I am unable to create a Snowflake resource in Retool. I have given all required values with Account identifier. I have used Snowflake Basic authentication - User Id and Password.
Even I have allowed Retool IP's in Snowflake by adding Network policies using below CIDR ranges.
The error message indicates that the application is unable to establish a connection to the Snowflake database, likely due to network issues such as firewall restrictions, incorrect connection settings, or service outages. To troubleshoot, check your network configuration, ensure that the Snowflake account URL is correct, and verify that there are no firewall rules blocking the connection. Additionally, confirm that the Snowflake service is operational by checking the Snowflake status page for any ongoing incidents.
Thanks for reaching out! Are there any logs on the Snowflake side that show an attempt to connect? This could be caused by resource limits set on Snowflake. You may also need to review firewall settings on Snowflake
Linking our snowflake specific docs in case they're helpful as well!
I have followed the provided link for creation of the Snowflake resource in Retool. I have even whitelisted the provided IP's and CIDR range in Snowflake. I don't have any specific logs as I'm trying to test my connection in creation of Resource.
Below is the screenshot of the setup of resource. Also, I have checked my query history and I don't see any sort Retool activity as such in query history.
For the account identifier, are you using the string to the left of snowflakecomputing.com. Just to double check, the account identifier should not include https:// or snowflakecomputing.com
Hi @Tess - I have updated my resource Account identifier with only required object ASBXX.ASXXX and it worked fine previously. Since past week whenever I tried connecting to snowflake still I am facing issue. Could you please advise - I using Retool demo account for this and still unable to connect to Snowflake.