Hello, I build my project in retool's editor model. Sometime the grapql requests take more than 20s(I change the default timeout). Something run out of time.
My backend is deploy in heroku, I test it without any problem, the response is within 1 second in my testing.
Is any limit of request in editor model? I want to know if this will happen if I use paid plan.
Also the rendering performance of table with muti columns (more than 20) is very poor, It seem take very long time(more than 2seconds) if I change the data source of table.
Thanks.
hi @Ansonhwang
There is no request limiting imposed by Retool, solely limits of bandwidth on the wire, server load, and browser capacity etc. And, we have never nor ever will (that I can attest to) offer a skip-the-line, get-out-of-jail-free card to higher paying customers
Can you send us the query that you are running? Additionally, can you share the timing of the query as demonstrated in this doc https://docs.retool.com/docs/app-performance-best-practices#debug-query-performance ?
What kind of performance difference do you notice between running the query with and without populating the table source e.g. render time?
Hi @Amanda
Thanks for the clarification. It make me more confident to use retool as our internal tool.
I self hosted retool to make it more close to my neo4j database and nodejs server. The result is very fast. The problem is cause by Heroku. I have change the advance levelof heroku dyno plan, and all thing go well, thanks. The request time is about 2-3 seconds.
Consider overhead of retool, it's reasonable.
@AnsonHwang really happy to hear about your speed gains from the hosting change! I'm glad things are looking better for you in the self-hosted world! Please, let us know if you run into any other questions and hAppy building!