Setting up app... error

I have guys in the field reporting that their app is not loading & I am attempting to load the Retool app on my iPhone myself & am getting the infamous "Setting up app..." screen with the spinning wheel. Tried multiple times and nothing has changed over the last 15 minutes.

Hi @leviself56 , can you share your retool org name?

Can you kill the app and try once again? The issue is likely resolved.

10-4. It's working now. Thank you for the quick response.

Do you mind sending us an app export so that we can investigate what caused this issue in the first place?

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Sure, where do I send it?

You can email to