Recently got an e-mail that Retool will be making changes to pricing of workflow to be run-based vs data throughput.
Right off the bat I got to say, I am a massive retool fanboy. If I was given the options of building any kind of app today and my choice were bubble or uibakery or anything else.. I'd still force a way to use Retool. I have embedded in multiple ways how I work in my accounting practice and use it perform internal functions and to create unique ways to process and handle transactional data on day to day basis.
That said for me, when it comes to run based pricing it becomes extremely expensive overnight as my data throughput is minuscule, way less than 1GB since its text data only, but very high runs, anywhere from 80k to 300k depending on client data. Thankfully, they are giving a 1 year timeline to not charge any cost yet to give us time to make changes. So on that I at least appreciate that move.
That said I knew going self-hosted was the next best step since eventually I was looking to begin working with sensitive data, and wanted more security on it.
However, I reached out to support to double check if the pricing change would be applied to self-hosted also. I was sure they would say no since self-hosted had no additional cost for data throughput which makes sense since all of the processing is happening on the self-hosted end's resources. But support responded back stating the change is for both cloud and self-hosted deployments..
Got to say I'm disappointed with the move if this is true. Most other competitors don't charge a per run cost for self-hosted deployments. Again, these are runs no longer utilizing retool's own server resources so to impose a per run cost is crazy in my opinion.
Can someone from Retool really confirm is this true, that the price for per run will be imposed on self-hosted deployments?