Retool Connector Issue - All connections not working

stefancvrkotic · January 31, 2024, 5:26pm

Surfacing Retool DB issue!

Screenshot 2024-01-31 at 18.25.25

Usman_Shani · January 31, 2024, 5:31pm

I have the same problem. I think error is on Retools side. Did not see anything on the status page.

joeBumbaca · January 31, 2024, 5:32pm

Hey All, thanks for the ping. Looking into this now

PadenM · January 31, 2024, 5:37pm

Same issue

Priyanka_Mishra · January 31, 2024, 5:37pm

Same issue !

Daniel_Podlovics · January 31, 2024, 5:38pm

Same issue here. Happening on Retool's provided DB, as well as external Postgres DBs hosted on AWS.

axelz · January 31, 2024, 5:38pm

Same issue here, but with Postgres so my guess is that it's on Retool side

joeBumbaca · January 31, 2024, 5:38pm

Flagged to our engineering teams and we have opened an incident internally. Will update everyone here as soon as I have information to share.

Roland_Alden · January 31, 2024, 5:38pm

I don't think it is limited to the Retool DB. I get this error in all queries in a workflow:

{"data":null,"error":{"message":"Unexpected error occurred while running query","queryExecutionMetadata":{"estimatedResponseSizeBytes":0,"isPreview":false,"resourceType":"restapi"}}}

Doesn't matter if it is a restapi or query to an SQL on Azure. Same error all over.

akhamis · January 31, 2024, 5:38pm

I'm facing the same issue too. I can't even access the Retool Database tab.

PadenM · January 31, 2024, 5:39pm

Agreed. I have the issue connecting to my external database using sql server

w2go · January 31, 2024, 5:41pm

Same issue here

jbretool123 · January 31, 2024, 5:42pm

Same issue here

JoeyKarczewski · January 31, 2024, 5:42pm

+1

stefancvrkotic · January 31, 2024, 5:45pm

Seems it's back to normal

joeBumbaca · January 31, 2024, 5:49pm

Thanks for the confirmation @stefancvrkotic! This should be resolved now for everyone, let me know if you see otherwise.

Priyanka_Mishra · January 31, 2024, 5:52pm

Working for me Thank you !

akhamis · January 31, 2024, 6:03pm

It's working fine now, many thanks!

Jorge_M · January 31, 2024, 6:16pm

+1

Roland_Alden · January 31, 2024, 11:52pm

Now I am seeing:

{"data":null,"metadata":{},"error":"Internal Error running a block: Error: An internal server error occurred"}

This is a workflow block which is only writing 1096 records to an Azure SQL table. It was working fine in testing small batches earlier today and 1096 isn't much. All the data is prestaged in the previous block.

(later)

I reduced the size of the block by ~200 records and tried again. This time I get:

{"data":null,"metadata":{},"error":"Timeout Error: The block run exceeded the timeout of 10000 ms. This timeout can be increased in the block's 'Settings'."}

So of course I will do that. However the workflow IDE is painfully slow right now. So even making a small change like that involves a lot of these: