Retool Cloud update? Instance suddenly doesn't show on several (older) tablets

App Building
1

Hello,

Suddenly, several end-users cannot access our Retool Cloud instance from an iPad. They are only getting a blank page. Were there any Retool Cloud updates recently?
Seems an issue with older browsers.

2

Update
It seems that due to a Retool update, older browsers are no longer compatible.
After an OS update, the issue was resolved.

3

Thank you for the heads-up here Ellen! If other users are facing similar issues ensure your app is apps have mobile-view enabled and upgrade the tablet and that should fix it :raised_hands: