Summary
An error appears stating 'You have exceeded your hourly limit of managed API key usage. Please go to the Retool AI resource in the Resources page to configure your own API keys,' and it does not appear to reset.
AI Response
This message reflects Retool's rate limit on Retool-managed AI keys, which is applied per organization over a rolling one-hour window (250,000 tokens/hour for standard AI functionality like AI resource queries, Ask AI, Vectors, and the LLM Chat component). Because it is a rolling window rather than a fixed hourly reset, capacity only frees up gradually as prior usage ages out, which is why it can seem like it won't reset. This limit is intended for non-production usage, and Retool cannot raise it or grant exceptions. The documented resolution is to configure your own API credentials (BYOK) on the AI resource in the Resources page, since self-managed keys are not subject to Retool-imposed rate limits (though the provider's own limits still apply).
Sources
Retool AI providers and models | Retool Docs
Documents the exact hourly, per-organization rate limits on Retool-managed AI keys and confirms that switching to your own key removes the Retool-imposed limit.
A solved report from another Cloud user hitting the same managed-key limit, corroborating the behavior and the recommendation to supply a custom API key.
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