Mobile app is not synced or updating with desktop version

App Building
1

Mobile App version: v3.76.0 Build 1484
Apple iPhone 14

I have an app that works just fine on the Retool site, on the mobile browser, and on the mobile preview (on the desktop browser).

On the mobile application, it is not updating at all. There's no way that I can tell on the mobile app to verify that its on the latest version. There's a banner up top that says "Tap to Update" and clicking on that does something ... but it doesn't bring up my changes.

The main change I'm looking for is a dropdown change I did. I changed it from sourcing from a SQL query to hardcoding it. It works fine on the 3 other views ... just not on mobile

2

Can you try

  1. Force-quitting the Retool Mobile app in iOS and re-opening your app within Retool Mobile
  2. Logging out + back in in Retool Mobile?
3

I tried both and I'm still seeing the same behavior. Very strange as users are also seeing the same thing on their devices (iOS and Android)

Again, works fine in mobile web ($mobile) and in the editor / app viewer.

Anything else I can try?

4

@bca anything else you think I can try? This is creating issues for users

5

HI @Eugene_B, do you mind sharing a video of what you are experiencing on both editor and mobile? Did this issue start happening recently?

6

Yes, it started recently. I'm not sure what triggered it.
I couldn't upload the two videos but here's file.io link with a video of browser vs mobile https://file.io/1St7uIRZcIdm