Internal server error - Failed to commit

I'm trying to Commit changes to an app but I get the following error.
Retool_Commit_Failed

Is this a error on the retool side or is there anything I can do to resolve the issue

1 Like

Hello @tombarnish!

Great question, I can double check with our engineering team to see if there was any sort of outage event and get back to you.

Are you still experiencing this error message or any problems?

Hello, are there any updates to this? I'm experiencing the same thing.

Hello @Alena_Chao!

We can look into this error to figure out what could be wrong with the request or if it is our servers.

If you are hosted on the Retool cloud, you go into the app and run a query that fails.

Look inside the browser dev tools, under the Network tab for the Response Headers, it will be the value for X-Request-Id.

If you are on a self-hosted instance, we will have a different flow for checking the error logs to get to the bottom of this.