Getting internal server error while trying to send push notification via Workflow

Hi,

I have a workflow that triggers a push notification to remind the users of pending tasks. But for some reason getting an internal server error every time the Push notification resource runs. The same resource works perfectly from the App.

Please help get this fixed, thanks.

Hi @amany112 Thanks for reaching out! Push notifications are supported in Workflows, as long as they're not in loops, so it should work, but I'll do some testing on my side.

Hi @Tess thanks for looking in here. Yeah, I tried loop as well but got the same error. Currently, I have it set as a single resource query, but I get the same error every time.

@Tess Any update on this?

Apologies for the delay here! We were able to reproduce this on our side & the bug was reported to our team for a fix. I will reach back out when I get an update internally

I just experienced this issue in a really similar way. Any more details you can share as to if this was fixed, what the bug is, any workarounds at all? Thanks

Hi there,

The bug reported is that push notifications with deep links work when triggered directly from an app query, but the same push notification doesn't work when triggered from a workflow. This issue is still in our queue to be fixed :disappointed:

So the push notifications should work if I disable deep links? I currently just need to send notifs from a workflow (seems that's the only way to send them from outside an app?) and I'm okay with the workaround to disable deep links for now.

Yes, push notifications without deep links should work. I'll post here when we have a fix!

Hi there, any updates on this? Thank you

We haven't been able to prioritize this issue yet :disappointed: