Get password error connecting to Neon, but same connection string works elsewhere

App Building
1

  • Goal: Connected Retool Resource to Neon Postgres db.

  • Steps:

  • Copied the Postgres connection string from Neon.
  • Pasted it into Retool Resource config.
  • It correctly parsed the string into its separate fields.
  • Double-checked the password.
  • Tried with both SSL box check and unchecked (latter causes an SSL error). Pasted the same connection string into both DataGrip and Visual Studio Code and it worked fine on 1st try to connect and read data.
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I solved this problem but thought it could be useful to other users. If you fill out the Resource form and click Test Connection, it will fail with a 'password' error. Until you save it the first time. Then it will work. Retool: How about greying out the Test Connection button for unsaved forms? Thanks!

1 Like
3

Hello @KAR :wave,

Thank you for sharing how you solved your problem and for the idea on how to make this more intuitive. I'll pass the feedback along to our team!