External users not being able to access resource data

Hi,

I've created a dashboard that pulls data from our database in bigquery to be seen by our partners. Currently no data is being pulled through despite authenticating through google and the specific email being granted access on bigauery. These partners have different email domains to the company and we had no issues such as this with company emails. Is there any other way of structuring these queries that allow for a user with a different domain to see the data from the query or am I missing something obvious?

Cheers

Ollie

White-labeled customer portals with Retool Portals

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