Even though Passwordless authentication toggled, password is still required

App Building
,
1

Hello Everyone.

  • Goal: I want to set up passwordless authentication for my Retool space using the "Passwordless login" option.

  • Steps: I set the following options:

  1. SSO: none
  2. Advanced->Autojoin domain: <mydomain.com> can request to join
  3. Advanced-> Enable passwordless login - toggled to true.

Still, when a user requests to join and gets accepted, the only way to proceed is either "Google sign in" or Email-Password combination.

Is there anything I'm missing? I would love to avoid setting up OIDC, SSO or forcing users to create passwords. Magic links (aka Passwordless login) would solve this problem.

I see in another thread (https://community.retool.com/t/does-retool-support-magic-links/21899) that Passwordless login works only for the mobile. Is that still the case?
I'm pretty sure the Desktop users would benefit form it as well.

Best,
Serhii

1 Like
2

Agreed, this is very confusing that the setting does not indicate that it's only for mobile.

3

HI @Serhii_Dolia, as @erispoe mentioned, this setting is only for mobile. Here is the doc for it:

We currently do not support passwordless login on web apps but I'm happy to collect +1s on this feature request. :slightly_smiling_face:

2 Likes
4

+1

1 Like
5

The Advance Settings section should be updated to mention that it is only for mobile to clear up confusion from the interface, or just make it available for web apps.

6

Hi @ablevinsalix, welcome to the forum! :wave:
We have an internal FR to move this toggle to 'Mobile Advanced Settings.'
Thank you for your feedback, I added it to the internal request.