Where can I request the additional 5GB of database resources for the Retool Database?
Thanks in advance!
Where can I request the additional 5GB of database resources for the Retool Database?
Thanks in advance!
Summary
A request for guidance on where to ask for an additional 5GB of storage for the Retool Database on a Retool Cloud instance.
AI Response
Cloud-hosted organizations start with the equivalent of 5GB of PostgreSQL storage in Retool Database, with unlimited tables and rows. Per the official documentation, when that limit is approaching or exceeded, the documented path is to request a storage limit increase directly through Retool, and a staff member can raise the allocated storage for the org. Posting the org's domain in the Community thread is the typical way this has been handled, as shown in a prior solved case where Retool staff bumped up a cloud org's allocation on request.
Sources
Retool Database usage and limits | Retool Docs
Official docs confirming the 5GB cloud storage allotment and that exceeding it requires requesting a limit increase from Retool.
Add more storage on retool cloud
A solved Community thread where Retool staff increased a cloud org's allocated storage after the requester shared their org domain.
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Hi @drkb! Thanks for your patience. I've increased the storage for your org's Retool Database, and you should see the new limit reflected now.
If it still shows the old limit on your end, reply here and I'll take another look!