I am building an application that displays support cases with proposed actions. It provides an internal end-user the ability to take action on 0 or more of those proposed actions. Some of the proposed actions are quite complex under the surface, and are actually made up of a smaller actions, that the end-user most likely would understand. I was thinking of building out a small modal that just contains a text area that details all the things going on under the hood, that the end-user would understand. Sort of like the “Debug” modal we have access to, but at a level of detail that they would understand. They wouldn’t see things like “query performed”. It would be things like “Account created, Permission added to account, etc”.
I wonder if anyone has any “scar tissue” with building something like this or any other tips. Obviously it’s not something complex to build. However, there may be some lessons learned, or built-in components that would make it easier, reducing time to market on something like this.
I was thinking about making this a component to share with other retool apps internally. Could open-source it if others thought it’d be useful. If a shareable component, I would like not tie this to a modal, and instead tie to a text area of some sort, and then you can place it anywhere you want.
Anyway, thanks for any preemptive insight,
Larry