I'm building a customer support tool with retool, and the customer support folks are looking for functionality that lets them access some autofill responses. They have used salesforce before, and they described being able to do something like type "/" in the chat box, it'd bring up a bunch of autofill responses, and then you could scroll and search or complete yourself. For example, you could type "/settings" and it'd autofill a customer support message about the user checking their settings.
Anyone have any recommendations to implementing this with retool? So far, the best I can do is have a dropdown button and populate that with the autofill responses, so when they click that it fills into the chat box.
Any advice is appreciated!
(below is my implementation)
