Can get defined variable correctly in public access link

Support
#1

Hello, I use Custom API authentication as description in Custom API authentication. I defined variarial "TOKEN" and use it in Headers. I test it in editor mode, all things go well.

define a variable
define a variable709×564 34.8 KB

using variable in headers
using variable in headers773×388 20.7 KB

But When I shared my app via Public access link. and open it with new browser(Edge). It failed. The "TOKEN" variable which I defined doesn't replace with Real Return "TOKEN" value.

token didn't get right value- Screenshot_20220117102424
token didn't get right value- Screenshot_202201171024241455×708 70.6 KB

If I open the public access link via Chrome browser, I can't even see the login modal, when I click longind button, the error will disaply. "Authentication failure. Missing access token".

WeCom Screenshot_20220117103616
WeCom Screenshot_20220117103616876×375 22.1 KB

#2

Hey @AnsonHwang!

Sorry for the confusion here, but this is expected behavior :confused:

I've added a callout to the doc on custom authentication to help clarify what is going on here:

Custom Authentication in Public Apps

Like OAuth 2.0 and other SSO based auth options, custom auth workflows store defined variables using a relation with the authenticating user's Retool account. Because public app viewers do not use a retool account, custom auth is not supported in public apps.

#3

Hi, thanks for your clarify.
If the error behavor in the Chrome and Edge are the same, It would be fine. I mean it show allow to show the login modal in the chrome too.
Thanks.