It seems like my mobile app isn't running any queries, and all my users are complaining again!
Had a few instances of this myself this week
@Hussein_Ahmed @John_Hughes sorry to hear you’re both having trouble. Is this happening consistently or intermittently? Are you using Retool Cloud or self hosting? If you email me at Donald at retool dot com I can help troubleshoot.
1 Like
When I'm editing the app, it's showing Offline, and I'm unable to run the query. But in the normal app it's working fine.
My internet is working fine.
Does anyone know what's happening here, like how to troubleshoot?
When seeing in Preview mode getting this (but Internet working fine)
Added your message to this existing thread since it seems related.
Hey @AbbeyHernandez , I was able to troubleshoot the issue, and it appears to be browser-related. The app worked fine when I opened it in a different browser, but it didn’t function in the previous one at the same time.
sorry about the inconvenience, we are currently rolling out new offline mode. Can you share what browser were you using ?
Brave
Officially Retool only supports the following browsers. you can read more in our Docs:
Fo device support we cover iOS 13+ and Android 5.0 (API level 21).