When viewing videos, some video images do not show unless you click on the cloudinary link? is that a bug?

Usually when you click on a video, you can see the image/play the video in the right hand side but for some videos, when you click on it, it does not show video image (only sound) unless you click on the cloudinary link.

Hey @junezhou11, and welcome to the community! Sorry for the delay here, this slipped through the cracks :slight_smile:

I’m not sure what you mean - are you rendering a video in a Retool video component via a Cloudinary link?