Despite whitelisting all the IP addresses specified in the Troubleshoot Connections page, I am unable to connect to my Redshift cluster via Retool. This is the message I receive:
Unable to connect. Error: Could not establish a connection. Try checking your database firewall configuration and whitelisting Retool's IP Address
I see no attempt to authenticate in my Redshift connection log. Is there something else I can do?
Hey @neitherfoot I believe in @chip 's case there was a missing port number in the resource setup. Would you mind reaching out to us directly with resource page screenshots and error screenshots?