Unable to connect MYSQL

I whitelisted the IP address as listed:

But I'm still seeing this error whenever I try to test connection:
Unable to connect. Error: Connection lost - Unable to process incoming packet

Any advice?

Hi @ace :wave:

This isn't an error I'm particularly familiar with, do you mind sharing a screenshot of your resource set up? If you rather not post it here you're also welcome to write in through your Retool app and we can continue to help you there.